mama&co. takes your privacy and the security of your financial information very seriously. Please read the following information to learn more about how we protect your information.
mama&co. recognises the trust you are placing in us when you become our customer. Under law, your rights to privacy are also protected. Privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you to easily access, check and correct your information.
When we collect information about you
At times, we are required to collect personal information in the normal course of providing services for our customers. These services include:
- Accepting customer orders
- Processing online purchases and payments
- Dealing with customer service requests (including via social media)
- Processing credit card payments
- Arranging product holds
- Maintaining detailed information on our website(s)
What do we collect and why
We may collect the following information from you:
- Your name and contact details, such as your address, email address and phone number
- Your purchase history
- The date and time you access our sites
- The internet address of the website from which you linked directly to our sites
- Other information you may supply to us
Sharing information with third parties
We may disclose information we hold to our directors, officers and employees for business and marketing purposes through our website(s) or other social media channels. We will not sell or share your personal information.
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe” or “update your preferences” at the bottom of any of our communications.
Access to your information
You may review, change or delete personal information related to your use of our website(s). To access your information, simply sign into your account and visit your account dashboard. If you would like to know what information we hold about you please contact us.
If you discover that there is an error or information is missing, please update your details online by signing in and editing the relevant details on your account dashboard.
We understand the importance of protecting your personal information and have appropriate procedures in place to safeguard and secure the information we collect in order to prevent unauthorised access or disclosure, to maintain data accuracy and to ensure the appropriate use of your information.
It is important for you to protect against unauthorised access to your password and your computer. Ensure you sign out when you have finished visiting our website(s) especially if you have accessed our website(s) from a shared computer. Credit Card payments are taken via Stripe, a secure website that protects your details. We do not have access to your details when you use this method of payment. Your payment details are never kept on file.